Player support

How can we help?

General support is available by email. Game-specific articles and ticket workflows will be added with future releases.

General support

Include the affected game, device model, operating system version and a concise description when contacting support.

Email player support

Purchase support

Do not send passwords or full payment details. Purchase guidance will follow the rules of the relevant app store.

Support tickets

A secure account-linked ticket system is planned, but is not active yet.